Complete issue of RTOHQ: The Magazine | January-February 2010
Download the entire January - February 2010 issue of RTOHQ: The Magazine by clicking on the link above (PDF).

The Year of the Tiger
by Kristen Card

According to Chinese astrology, the Year of the Tiger begins in February 2010. Tiger John Cleek is making the most of it as he winds down his two-year term as APRO’s president. He reflects on personal and industry-wide accomplishments and the love of family that sustains him.

Following the Leaders

In the 30-year history of the Association of Progressive Rental Organizations, 17 rental dealers have served as president. To mark APRO’s special anniversary, 15 of these leaders share their experiences in helping to shape the rent-to-own industry.

The Keep Rate Conundrum
by Ed Winn III

Calculating keep rate does not seem to improve the rent-to-own business in any discernible way—and yet this calculation, beyond all the others, has had enormous legal and political implications for rent-to-own almost since its inception.

Vendor Spotlight: What's in a Name?
by Neil Ferguson

These three departed rent-to-own vendors--Joe Eason, Tom Kitchens and Norm Smith--live on, their names indelibly linked to key industry events and honors.

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